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Plan
Planning is a critical stage which includes various activities. For instance, activities required for setting up a new Datacenter or a Network Operations Center (NOC). Planning is also required for initiating a major project like migration or consolidation. Zeptoware brings its vast experience into Consulting and Program Management of such infrastructure projects, and in planning various projects across various technical domains for the client.
Desing
This stage includes activities for designing a Datacenter, NOC, Command Center, Technical Support Center/Helpdesk. This is also required while designing for a DR/BCP and a Standard Operating Environment. Zeptoware brings consulting and design expertise into infrastructure projects.
Implement / Migrate
This includes activities like implementing DR/BCP and Standard Operating Environment and migrations of OS, databases and e-mail systems. Zeptoware can help implement ITIL process frameworks, the global standard process framework for delivering IT Infrastructure Services.
Operate
This includes 24x7x365 monitoring and management of all infrastructure components (OS, databases, mail systems), network components (routers, switches) and applications. Zeptoware provides these services from three global management centers across India.
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